SEO & Visibility | 4 min read

Keyword Research for Nonprofits: Find Terms Donors Actually Use

Stop guessing what people search. Learn how to find the real words donors and volunteers use when they look for nonprofits like yours.

Nonprofit team brainstorming search terms on sticky notes

Key Takeaways

  • Donors and volunteers use different words than your staff
  • Start with questions people actually ask
  • Use free tools to see what gets searched
  • Pick 10 to 20 terms. Use them in real content.

You write about your mission. Your programs. Your impact. But donors search for help near me. Volunteer opportunities. Food bank. Animal shelter. The words do not match. That is the problem.

Why Keywords Matter

Keywords are the words people type into Google. When you use those words on your site, Google is more likely to show your page. Use your internal language only, and you stay invisible.

This is not about tricking anyone. It is about speaking the way your audience speaks. They ask. You answer. Same message. Different words.

The Language Gap

Your team says food insecurity program. Donors say free food near me. Your team says companion animal adoption. Volunteers say dog rescue. Both are right. But only one gets searched.

Bridge the gap. List the terms your staff uses. Then list what a confused donor might type. Those donor terms are your keywords. Start there.

“We thought people searched youth development. They actually searched after school programs and summer camps. Huge difference.”

Start With Questions

People search in questions. Where can I donate clothes? How do I volunteer at a shelter? What food banks are open today? Write down 20 questions someone might ask before they find you.

Ask your front desk staff. Ask your volunteers. What do people say when they call? What do they ask when they walk in? That is gold. Turn those into keywords.

Team members writing search terms on whiteboard

Use Free Tools

Google Trends shows what people search over time. Type in a term. See if it goes up or down. Compare terms. Free. No account needed. Use it to validate your guesses.

Google Search shows suggestions when you type. Start typing donate to. See what autocomplete offers. Those are real searches. Same for volunteer and your cause. Quick and free.

Pick Your Terms

You will find dozens of options. Narrow it down. Pick 10 to 20 terms that fit your work. Mix broad and specific. Food bank is broad. Food bank downtown Chicago is specific. Both matter.

Skip terms that are too generic. Charity gets millions of searches. But it is useless. Your small org will never rank for it. Focus on terms you can actually compete for.

Put Them to Work

Add your keywords to titles. To headings. To the first paragraph of key pages. Do not stuff. Use them naturally. One or two per paragraph. Enough that Google understands. Not so much that humans cringe.

Update your content every few months. Add new pages for new terms. SEO is not one and done. It is ongoing. But start with 10 terms. Use them well. See what happens.

Need help finding the right terms for your nonprofit? AYNI offers free support. Nominate your org or book a chat at ayni.io. We will help you find the words that actually get searched.

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